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The Asbury Story

How Asbury Roofing & Siding Became Sugarcreek's Roofing, Siding, and Home Improvement Hub

What Is Our Purpose?

Every customer, every project, and every detail is part of our purpose.

Our purpose is simple: To serve with humility and to serve to the best of our ability. We are committed to providing every customer with clear communication, high-quality materials, and expert installation while ensuring our employees have the help and support they need to become the best version of themselves.

Every project is an opportunity to serve. It’s not just about completing the work quickly; it’s about understanding our customers’ needs, meeting their expectations, going the extra mile, and building lasting relationships with every person we have the privilege of serving.

Our Mission Statement

Our Mission is to consistently provide purposeful and valuable services with the utmost order and integrity, all while prioritizing the wellbeing of our clients and community.

Our Core Values - STAR:

At Asbury Home Improvements, everything we do is rooted in these core values. They shape the way we serve our customers and community, support one another, and strive for excellence in everything we do.

Service: Serving our customers and our community is a true honor. We believe that serving others builds strong relationships and brings joy to everyone involved. Whether it’s a simple task or a major home improvement project, we are here to help. Sometimes that means repairing a roof, while  other times it means lending a helping hand, moving something heavy in the yard, or simply taking the time to listen. No matter the situation, we strive to serve others with kindness, humility, and joy.

Trust: Earning our customers’ trust is something we value deeply. When a homeowner chooses to work with us, they are entrusting us with one of their largest investments: their home, and we don’t take that responsibility lightly. Our goal is to earn and maintain that trust by being honest, communicating openly, standing behind our work, and striving to meet our customers’ needs and expectations every step of the way.

Accountability: Our promises mean nothing without accountability; that’s why it is one of our highest priorities. We want every customer to feel confident working with us, knowing that if something doesn’t go as planned, we will hold ourselves accountable and stand behind our work.

Relationships: Building relationships is central to what we do. We genuinely care about our customers’ needs, goals, and expectations. Through clear communication, quality service, and understanding, we strive to meet each customer where they are and provide them with the help they need most

Asbury DNA Infographic

LUCAS ASBURY

CEO

JOHN PUGNO

Project Director

CALEB MILLER

Sales Manager

ILIANA ASBURY

Canvassing

OWEN MILLER

Sales Representative

ALICIA MILLER

Project Consultant

JUAN RICARDO ASBURY

Advisor

LUISA MILLER

Marketing Manager

KRISTIN DORSCH

Accounts Payable Specialist

DENNIS MILLER

Sales Representative

SERENA ASBURY

Sales Representative

JUAN ASBURY

Sales Representative

JUSTYN MILLER

Project Manager

A Family of Roofing, Siding, and Home Improvement Professionals

Serving Northeast Ohio, Sugarcreek, and Tuscarawas County