Key Highlights:
- Owens Corning offers a variety of warranty options to protect your roofing investment, including lifetime coverage with the Platinum Protection warranty.
- Understanding the different levels of coverage, from standard product limited warranties to comprehensive system protection, is crucial for making informed decisions.
- Key features of Owens Corning warranties include TRU PROtection® periods, workmanship warranty, disposal costs coverage, and protection against defective materials and defective shingles.
- Extended warranty options like System Protection, Preferred Protection, and Platinum Protection provide enhanced coverage, including water barriers.
- Maximizing your warranty involves registering it, following proper maintenance, and selecting certified contractors for installation and repairs.
Understanding Owens Corning Warranties
Owens Corning warranties are designed to protect homeowners from manufacturing defects and ensure their roofing system is built to last. The warranties cover a range of issues, including defects in materials, algae resistance, and wind damage. In addition, extended warranties like System Protection, Preferred Protection, and Platinum Protection offer more comprehensive coverage, including labor costs for repairs or replacements.
Each warranty level has distinct features, including the TRU PROtection® period, which offers full protection (including labor costs) for a specified period. Workmanship coverage, available with higher-tier options like Preferred and Platinum Protection, ensures that you are covered in case of improper installation by a certified Owens Corning contractor.
Types of Warranties Offered by Owens Corning
Owens Corning offers four main warranty options, each with different levels of coverage. These include the Standard Protection Limited Warranty, System Protection Limited Warranty, Preferred Protection Limited Warranty, and Platinum Protection Limited Warranty. The table below provides an overview of each option:
| Warranty Type | TRU PROtection® Period | Workmanship Coverage | Materials Coverage (After TRU Period) |
|---|---|---|---|
| Standard Protection Limited Warranty | First 10 Years | None | Prorated after 10 years |
| System Protection Limited Warranty | First 50 Years | None | Prorated after 50 years |
| Preferred Protection Limited Warranty | First 50 Years | First 10 Years | Prorated after 50 years |
| Platinum Protection Limited Warranty | First 50 Years | Lifetime (first 25 years) | Prorated after 50 years |
Each warranty offers varying protection, depending on the level you choose. The higher-tier options, such as Preferred Protection and Platinum Protection, provide extended benefits like contractor workmanship coverage and extended labor warranties.
Key Requirements for Each Warranty Type
Standard Protection Limited Warranty – A minimum of 3 Owens Corning® components must be used on your roof for this additional coverage to apply.
System Protection Limited Warranty – A minimum of 3 Owens Corning® components is required: specifically, 1 Hip and Ridge and 2 additional Owens Corning components.
Preferred Protection Limited Warranty – A minimum of 4 Owens Corning® components must be used on the roof: specifically, 1 Hip and Ridge, 1 Underlayment, and 2 of any other Owens Corning components.
Platinum Protection Limited Warranty – A minimum of 4 Owens Corning® components is required: namely, 1 Hip and Ridge, 1 Underlayment, and 2 additional Owens Corning components.
Key Features of Owens Corning Warranties
Owens Corning warranties come with several important features designed to provide peace of mind for homeowners:
- TRU PROtection® Period:
- The TRU PROtection® period is a key feature that provides full protection during the early years of your roof’s life. It includes both materials and labor coverage for repairs or replacements due to manufacturing defects. The length of this period varies depending on the warranty type, with up to 50 years of coverage available for higher-tier options.
- Workmanship Coverage:
- Available with Preferred Protection and Platinum Protection warranties, workmanship coverage protects homeowners from installation errors made by certified Owens Corning contractors. This ensures that if there are any issues due to improper installation, they will be covered under the warranty.
- Algae Resistance:
- Owens Corning offers StreakGuard® algae resistance coverage, which helps prevent the unsightly black streaks caused by algae growth on your roof. This feature is included in most warranty types and provides coverage for up to 25 years, provided the proper Hip & Ridge shingles are used.
- Blow-Off Coverage:
- Owens Corning shingles are covered against wind damage during the first 15 years after thermal sealing is achieved, with protection against winds up to 110 MPH (or up to 130 MPH for a duration) for the Standard Protection and System Protection warranties.
How to Maximize the Benefits of Your Owens Corning Warranty
To ensure that you get the most out of your Owens Corning warranty, follow these tips:
- Register Your Warranty:
- Registering your warranty right after installation is critical. This activates your coverage and ensures that Owens Corning has a record of your roof’s installation. You can easily register your warranty online through the Owens Corning website or by mail.
- Proper Roof Maintenance:
- Regular roof inspections and proper maintenance are essential for preserving your warranty. Ensure that your roof is properly ventilated and keep up with any necessary repairs. This helps prevent small problems from turning into larger, more expensive issues.
- Certified Contractors:
- Choose a certified Owens Corning contractor for installation and repairs to ensure that your warranty remains valid. Certified contractors follow strict installation guidelines to ensure the highest quality workmanship.
Additional Warranty Protection Options
If you are looking for more comprehensive protection, Owens Corning offers different roofing warranties, such as Platinum Protection, which covers ventilation products as part of the system, and extended warranty periods for special cases, like algae resistance coverage. These options provide added warranty protection for a greater sense of security against additional costs that may arise.
Navigating Warranty Claims
If you ever need to file a warranty claim, it’s important to understand the process. Here’s how you can submit a claim:
- File a Claim:
- Contact Owens Corning directly to file a warranty claim. Be sure to have your warranty registration number, proof of purchase, and any relevant photos or videos of the issue.
- Claim Review:
- After you submit your claim, Owens Corning will review the information and assign a claim adjuster to inspect your roof. The adjuster will assess the damage and determine the cause of the issue.
- Claim Outcome:
- Once the claim is approved, Owens Corning will provide details on the next steps, including any repairs or replacements that will be covered under your warranty. You may be required to pay for some expenses, such as deductibles or costs not covered by the warranty.
Owens Corning offers a range of warranty options to protect your roof and provide peace of mind for the long term. By understanding the different types of coverage, including standard individual component warranty terms and level of coverage available, and following the steps to maintain your warranty, you can ensure that your investment in roofing materials is well-protected.
If you’re looking for expert guidance on Owens Corning warranties or need help with installation, our certified Owens Corning contractors are here to help. We can ensure your roof is installed correctly, maximizing the benefits of your warranty. For more information or to get started on your roofing project, contact us today!
Frequently Asked Questions
Can Owens Corning Warranties Be Transferred to New Homeowners?
Yes, Owens Corning warranties can be transferred to new homeowners, but there is usually a transfer fee. This is key when you sell your home because the remaining coverage period of the shingle’s limited lifetime warranty can make your home more appealing to buyers. You will usually need to provide proof of ownership and warranty documents during the transfer process.
How Does Owens Corning Warranty Compare With Other Brands in Ohio?
Owens Corning offers warranty options that are quite competitive in Ohio. They provide a strong level of protection with both standard and extended warranties. However, it’s good to compare their coverage and benefits with those of other brands, as warranty options can change by region. When you look at these warranties, think about important factors like how long the coverage lasts, if labor costs are included, and if you need a preferred contractor for certain benefits.
How Can I Check If My Warranty Is Still Valid?
You can easily check your warranty status online. Just visit the Owens Corning website and look for the “Warranty Management” section. You can also contact Owens Corning’s customer service. Make sure to have your proof of purchase ready. It could be the standard product limited warranty, the system protection limited warranty, Owens Corning Roofing Platinum, or another option.
What Steps Should I Take If My Warranty Claim Is Denied?
If your warranty claim is denied, don’t feel bad. You can appeal this decision and give more information to back up your claim. Check the reason for the denial closely. Gather any supporting documents you can find, like photos and contractor statements. Then, share your case with Owens Corning’s customer service. Explain why you feel the denial was a mistake. Talk about the extra cost for replacement shingles or necessary repairs. If the denial is because of installation problems not covered by workmanship coverage or if it exceeds the number of years covered, think about other options. You can try to negotiate a lower cost for repairs.
